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Introduction
While web-based service businesses have been around for over a decade, the scope of services available has expanded dramatically to include many tasks that were once reserved for local physical hardware. With the popularity of notebooks, netbooks and other thin client wireless computing devices, the movement of applications and related data to a centralized ˇ§cloudˇ¨ is now widespread. These cloud/web-based services have made it easy for the average user to manage and access their data from multiple devices, never having to struggle with the underlying server and storage technology.

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Cloud Storage
For the following example deployment we will describe PROMISE storage technology as the key component to a cloud providers successful endeavor. Customers using the cloud service will be given all the features of corporate network storage including a remote copy of their local ˇ§home directoryˇ¨ without having to purchase expensive hardware and software. Other large files like video, audio and still image files will be a part of the content stored and shared using this service. For the corporate user this service could take the worry and expense out of the day-to-day administration associated with managing users laptops and remote office data.

For the home user this service provides an enterprise level of reliable storage and offsite vaulting of their large files that was previously unaffordable.

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Challenges
  • Application services must always be available (99.999% availability).
  • Server architecture needs to have enough bandwidth and raw throughput to support an ever-growing number of concurrent users.
  • Home directory synchronization must complete in a reasonable amount of time (overnight).
  • Service provider administrators need to be able to manage the whole operation remotely.
  • All interaction with the service is done through secure connections.
  • All aspects of the service must scale transparently without downtime.
For the service provider delivering these services, the IT solution requirements continue to grow but the goals remain the same: customer data must be there when itˇ¦s requested, regardless of component failure or even natural disaster. The solution must deliver consistent performance reliability and manageability to support the Service Levels Agreements (SLA) between the service provider and the end customer.

Host-independent high available RAID storage provides the foundation for any mission-critical server-based business today. The benefit of host independence combined with full-component redundancy insures the data from one server is easily accessible to others should the server hardware fail. Servers with internal RAID storage simply cannot provide this level of data availability.

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Architecture
For the service provider, the first area of concern on a public network like the Internet is security. We would assume that the storage application was written to prevent unauthorized access to the users data at all stages of the process, as well as resist hackers both inside and outside of the provider's network. Both endusers and remote administrators must access the application and resources through a firewall; typically an application-delivery controller or network accelerator is used to optimize the application being provided.

After authentication, the end-user accesses the service through a high performance ˇ§front-endˇ¨ Ethernet network, which in most cases is logically and physically separate from the ˇ§back-endˇ¨ network where the administrators manage the service and physical hardware (figure 1). The servers, VTrak E-Class storage and other managed devices have their Ethernet ports attached to this ˇ§back-endˇ¨ network.

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With the VTrak management port connected to the back-end network, management interfaces are protected from front-end traffic and malicious attacks are virtually eliminated. VTrak uses secure socket layer (SSL) technology on WebPAM PRO, its browser-based user interface and Secure Shell (SSH) technology on its Command Line Interface (CLI), enabling administrators to manage the storage hardware remotely with full 128-bit encryption end-to-end.

The next step in planning the deployment is to understand the data processing requirements at each
functional stage to determine the optimal choice of hardware and software to deliver reliable service, in order to meet customers' needs and keep their business.

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Download Cloud Storage Guide

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